Effective Date: May 13, 2026

SMS Privacy Policy

Business Name: Visionary Care Consultants

Website: https://visionarycareconsultants.com

Phone: 619-228-3584

Email: info@visionarycareconsultants.com

1. SMS Program Overview

Visionary Care Consultants (“VCC”) offers SMS (text messaging) communications to support client care coordination and administrative communication.

Text messages may include:
• Appointment confirmations and reminders
• Care management scheduling updates
• Service coordination communications
• Client and family support communications
• Billing and account notifications

VCC does not send promotional or marketing text messages unless separately consented to in writing.

 

2. Opt-In Consent

By providing your mobile phone number and expressly opting in, you agree to receive recurring SMS messages from Visionary Care Consultants related to services you have requested.

Opt-in may occur through:
• Website contact or intake forms
• Client service agreements
• Written intake paperwork
• Verbal consent documented in client record
• Initiating a text message to our business number

Consent to receive text messages is not a condition of purchase or service.

 

3. Message Frequency

Message frequency varies depending on your care needs, scheduling requirements, and level of service engagement.

 

4. Message & Data Rates

Message and data rates may apply depending on your wireless carrier plan.

 

5. Opt-Out Instructions

You may opt out at any time by replying STOP.

You will receive a one-time confirmation message. After this, you will no longer receive SMS communications unless you opt back in.

 

6. Help Instructions

For assistance, reply HELP.

Or contact us directly at:
Phone: 619-228-3584
Email: info@visionarycareconsultants.com

 

7. Data Collection & Use

When participating in our SMS program, Visionary Care Consultants may collect:
• Mobile phone number
• Message content
• Date and time of communications
• Communication preferences

This information is used solely for:
• Providing requested care management services
• Scheduling and coordination
• Responding to client or family inquiries
• Administrative documentation

Visionary Care Consultants does not sell, rent, share, or transfer your SMS consent or mobile phone number to third parties for marketing purposes.

 

8. Third-Party Messaging Providers

We may use secure third-party business communication platforms (such as Dialpad or similar providers) to deliver SMS services. These providers are contractually required to protect your information and may only use it to deliver services on our behalf.

 

9. Security Notice

We implement administrative, technical, and physical safeguards to protect your information.

However, SMS messaging is not guaranteed to be a fully secure communication method. Clients are encouraged to limit the sharing of sensitive health or financial information via text message.

 

10. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

 

11. Policy Updates

Visionary Care Consultants reserves the right to modify this policy at any time. Updates will be posted on our website with a revised effective date.